Hello Lips and Fellow LCB'ers:
Well, I had to update my post to this fiasco! After last week or longer? (Can't remember seems like its been long time dealing with this so gamesite and their emails). They had informed me (after I posted here and Lips contact with them) that all my documents seemed to be in order and to reuqest another withdrawel that would of been for today (as they only process on Mondays). This morning, I receive this email (copied below)Can you imagine....I know it "states" its a random investigation...should they not change those words to harrassment? I mean, really.....this has went too far and they are just trying whatever means they can now to NOT pay me, and I do feel it was because I didn't just let it go (as I am sure many others do!) I just hope some potential gamers to their site read this and see how scandelous this gamesite (INSTANT BINGO VICS BINGO and Im sure they have more sister sites!!) are and will consider spending their money somewhere else.
Lips, I really do appreciate the time and effort you did spend on this situation, but by the sound of this they are going to find some? reason to just not pay. But, I will keep you and the site updated.
On Mon, Aug 29, 2011 at 3:19 AM, null null <firstname.lastname@example.org
Please be informed that your payout was declined since your account has been chosen for an investigation, that is a regular procedure Accounting Management randomly applies every Monday to some accounts, which consists in reviewing the paperwork that has been received to make sure it is complete and legible, the account info matches that paperwork and the game sessions.
As mentioned before this is a random procedure and there is no way to know who will be investigated each Monday however it is also a security procedure, there is nothing to worry about, the funds are in your account and the payout should be process next coming Monday accordingly if all payout rules applied.
The information about our verification process can be found HERE, in our Payout Guidelines (point 5).
Your withdrawal request has been sent back to your Instant Bingo account, and you can make a new request for next week or at your earliest convenience.
Thank you for your attention,
Toll Free Number: 1-800-274-7345
Toll Free Fax: 703-991-8879