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Author Topic: RESOLVED - Negative Post Saturn Bingo  (Read 6933 times)
Female lipstick_xoxos View Public Profile
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« Reply #30 on: November 09, 2010, 05:10:47 PM »

How about our members get exclusive terms!!! 1x playthrough on straight deposit  Wink! Works for me......he he he!
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Male Zuga View Public Profile
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« Reply #31 on: November 09, 2010, 05:14:56 PM »

You are correct Tirilej,

some casinos do have 1x deposit wagering. This term is there for two reasons :

1. preventing money laundering as you already stated
2. all casinos/bingos etc have processing fees. So if a player make a deposit and immediately makes an withdrawal without playing at all, they ( casinos ) lose money on processing fees.

Although i do not support any wagering on deposits, I cant say having a 1x deposit rule is unreasonable.

I only hope Sphereaffiliates will reduce that 5 x to more reasonable 1x deposit.

I also applaud them for altering the other rules, and making them more players friendly.

cheers
Zuga
« Last Edit: November 09, 2010, 05:17:51 PM by Zuga » Logged

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Female Imagin.ation View Public Profile
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« Reply #32 on: November 09, 2010, 05:24:47 PM »

I think 1x deposit is understandable for it's purposes and reasons, it's sad that they do have to protect themselves but i can see the reason clearly as why...
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Female Rosebud View Public Profile
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« Reply #33 on: November 09, 2010, 06:22:21 PM »

Well after he bashed the BEST forum around,Id love to see him come back and see what he says now.Was he bored or trying to impress someone @ saturn to find and post  that post from over a year ago .Unreal!!! James.... the administration and the people on LCB are some of the best around.
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« Reply #34 on: November 09, 2010, 09:29:48 PM »

Hello once more,

First, thank you all for the feedback regarding the changes. I am happy to hear that they have been positively received.

Second, regarding the 5x requirement, I believe that this is a case of the term looking worse than the reality. Of the players that deposit with us and do not take the bonus (very few), they complete this requirement almost immediately.

As Zuga also mentions, it is a basic mechanism to ensure that we are not losing money on frequent deposits and withdrawals. Some of our processors have very high per-transaction fees, so the clause is there to mitigate clear cases of abuse.

That being said, we will amend the conditions to reduce the requirement to 1x and monitor its progress.

I trust that you find our latest revision fair and wish you all the best.

James
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« Reply #35 on: November 09, 2010, 09:40:13 PM »

James!!!!!!!!!!!!!!!!!!

That is awesome and says alot about you!!!! Thank you so much for listening to the members and you have definitely earned my respect!

Lips

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« Reply #36 on: November 09, 2010, 09:54:00 PM »

We all know change can be good or bad.. but this change was EXCELLENT, he has definetly earned my respect.

I think there are ways of monitoring the very small percentage of people that might take advantage then to have ALL players suffer behind the deviousness of such, 1x sounds good enough!

The revised T&C are awesome, and are appreciated that you took the time to listen, they are so good.. maybe you can advertise "with new and improved T&C's" lol

The word will get out!
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Female Feelin froggy View Public Profile
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« Reply #37 on: November 09, 2010, 10:08:25 PM »

James,

Your response to members is greatly appreciated and a wonderful gesture. The revised terms are sure to satisfy all current and FUTURE Saturn Bingo players!

You've have earned my respect as well. Thank you James!
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« Reply #38 on: November 10, 2010, 03:31:22 AM »

Wow James.  That is absolutely fantastic. 

An incredible outcome that is much appreciated by all our members.  I hope it is a successful trial.

blue
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« Reply #39 on: November 10, 2010, 09:21:29 AM »

Huge thank you to James for coming on board and fixing those T&Cs.

Its much appreciated. Its all about building the trust and reaching out to players and their needs.


cheers
Zuga

« Last Edit: November 10, 2010, 09:23:28 AM by Zuga » Logged

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Female lipstick_xoxos View Public Profile
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« Reply #40 on: November 10, 2010, 09:51:10 AM »

Yes i know i am off topic but i can't help it! Zuga i adore your new pic and adore boxers...sigh!
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« Reply #41 on: November 10, 2010, 03:42:49 PM »

Updated topic title to Resolved.

Zuga
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