My boyfriend signed up through your link and got the bonus.His ID at Red Card Bingo is Anderson5233.He made the playthrough and cashed out
$200.It was denied because they said you can only cash out if you have made a deposit.Can anyone help him please?
I have spoken to Live Chat regarding your boyfriend's dilemma. At first the guy said it was a non cashable bonus. I pointed out that it was and he then came back and said I was right.
He will be emailing the withdrawals dept and asking them to check to see if your bf has indeed met the playthrough. If that is the case, the withdrawal will be processed without any need for him to make a deposit.
Tell your bf to keep an eye on his emails as I requested that the site keeps the player up to date with what is going on.
I hope this resolves the matter - please do let us know how he gets on.