My $200 DISAPPEARED!!!!! I opened an account here at bestdamnbingo got my free $25.00 won a few games of bingo, then my entire balance suddenly disappeared, here's a copy of my chat session when I enquired
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Iris says:
Hello kim. My name is Iris how can I help you?
kim says:
hello, what happened to my balance?? I had around $200 in my account and all of a sudden it says my balance is ZERO!!!??
Iris says:
what is your alias hun
kim says:
satansmuff
Iris says:
ok hun hang tight for me
Iris says:
ok for somereason it is kicking them back out due to no deposits in over 30 days we are working on this trying to correct it im not sure how long it is gonna take tho
Iris says:
and even if i add it back it takes it away again
kim says:
i just opened my account YESTERDAY!
Iris says:
so we have the techs on it and i have your acct info
kim says:
well, if I can't trust this place with free money, there's no chance at all I can trust it with my own, and a deposit here WIIL NOT be happening!!!
Iris says:
hun hang tight we are trying to fix
Iris says:
pls dont get angry yet
kim says:
so, if you don't make a depsoit within 30 days you lose everything in your account?
Iris says:
no if you have never made a deposit the bonuses are added alot of times with out a coupon code and after 30 days it will take it back out
kim says:
so if I were to make a deposit, will the money that is supposed to be in my account right now be cashable?
Iris says:
once you meet the play through and we get the little glitch fixed
kim says:
what are the playthrough requirements?
Iris says:
if you play only bingo it is 3x the amt of bonus and deposit
Iris says:
if you play any
casino games it is 12x the amt of bonus and deposit
kim says:
but the money in my account says cash, and $14.40 in bonus...what I'm asking about is the $200 in cash,.....I have to play through $600??
Iris says:
ones you made a deposit and got the bonus from that you would have to play 3x the amt of the bonus and deposit
kim says:
ok...your not answering my question....what about the money that is already in my account...is that cashable??
Iris says:
Only winnings earned off of deposits or bonuses earned from a deposit will be allowed for a payout request.
Iris says:
so untill u make a depo no that is not cashable
kim says:
so the free $25.00 isn't really free money, but rather PLAY money right?
Iris says:
correct it is a bonus to welcome you back to see if you would like to play here again
Iris says:
or if you haven't played before it give you a chance to see what we have right now
kim says:
hmmm, so why do the advertise it as free $25.oo instead of PLAY MONEY???
Iris says:
http://www.bestdamnbingo.com/rules.php#rul1Iris says:
http://www.bestdamnbingo.com/rules.php#rul1 is the link to the rules page hun
Iris says:
it is just the way it is worded and you spend it like cash hon you play bingo with it you can check out the site -- when you deposit you will still have that
kim says:
well no need to fix this problem, I can't even win off it anyways and I will not be making any deposits here, so have a nice evening and if you don't mind go ahead and cancel my account here
Iris says:
ok hun sorry to hear that
Iris says:
but ill take care of it
kim says:
thank you
